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LINKS 3 DAY PACKAGE SELF AUDIT CUSTOMER PORTFOLIO QUOTATIONS  
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Identifying and understanding your contact
centre is key to business development

What you get from Lpas Consultancy

    3 Day Audit 4 Week Audit Customised Audit Plan  
  Recommendations X   Scope agreed by you  
  Detailed recommendations   X Scope agreed by you  
  High level process maps X   Scope agreed by you  
  Detailed process maps   X Scope agreed by you  
  Management Information based on existing
data source		 X   Scope agreed by you  
  New management information from new
data sources		   X Scope agreed by you  
  Formated HR statistics X X Scope agreed by you  
  Direct formatted surveys with all parties   X Scope agreed by you  
  Formatted customer feedback   X Scope agreed by you  
  Review of existing systems X   Scope agreed by you  
  Review of potential new technology   X Scope agreed by you  
  Benchmarking comparisions   X Scope agreed by you  
  Presentation of findings (PowerPoint)   X Scope agreed by you  
           
           
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